Alosra Supermarket is one of Bahrain’s most quality-driven premium retailers. Alosra has been able to build a brand that is trusted by customers thanks to consistent quality delivery of a wide range of local and international products for over 30 years. It was also the first supermarket in the country to implement IMS.
Alosra collaborated with Embitel Technologies for Magento Ecommerce Platform implementation and Mobile App design and development.
Business Challenge:
The existing Magento setup of Alosra was not technically sound and therefore it wasn’t suited to or integrated with various business functions.
As the existing setup was designed on older version of Magento, it led to problems of slower response time and buggy features with repercussions of unpleasant customer experience.
Ecommerce Solution:
- Existing platform audit and analysis of features
- Platform takeover, health check, code optimization & upgrade to latest stable enterprise version
- Present usability suggestions for design, followed by Implementation of new design theme
- One-time development project to overcome all bottlenecks and for enhancements
- A dedicated team for continuous enhancements and support
- Mobile App development for better conversion and usability
Embitel Impact:
- Responsive design
- Store pick-up shipping method successfully implemented
- ERP integrated till store level
- Display of new products & feature products
- Order Edit option at backend without cancelling
