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March 2021

How to Master Customer Service Automation in Public Sector

Understand the benefits of customer service automation in government services. AI chatbots and keyword chatbots provide 24/7 customer service. Automated customer service gives better customer service, retain customers and reduces errors when used in public sector. customer service automation helps in seamless workflow at lower cost.

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All About OTA Update for Advanced Driver Assistance System (ADAS)

Over the Air (OTA) update is crucial for remotely updating connected vehicle software components. Through this technology, vehicles receive ECU software updates from the IoT cloud. Although it offers a host of benefits to connected vehicle owners and OEMs alike, the update of advanced safety-critical components such as ADAS should be executed with caution. This blog explains the key requirements for OTA update on ADAS subsystem of vehicles.

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13 Things to Consider While Choosing the CRM System

Small and big businesses today need a CRM system to sustain. Choosing the right CRM software is quintessential for the businesses to run efficiently. CRM deployment whether cloud or in-premises should be mandated. CRM scalability is another crucial feature to note. Most importantly CRM solution should align with your goals.

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How to Overcome the Challenges of Cloud Application Development

Cloud application development has been ground-breaking when it comes to the growth and results of companies. There are a lot of benefits that can be derived from cloud applications. However, cloud application development also comes with its own set of challenges. We have thrown some light on the problems that developers face during cloud application development and the measures/steps that can help us overcome the challenges.

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Leveraging Vue Storefront to Develop Progressive Web Apps in Magento 2 ecommerce Store

In the recent times, Progressive Web App (PWA) has emerged as a robust method for developing mobile-app like experiences. Vue Storefront is a market leading PWA framework for headless commerce , that helps in delivering app-like user experience. This whitepaper gives an insight on integrating and leveraging Vue storefront to develop PWA on Magento 2 ecommerce stores.

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battery management

Battery Management System for Electric Vehicle: Ensuring Safety and Reliability of Electric Vehicles

An Electric Vehicle can calculate how many miles it can cover with the remaining batter power. It can stop charging the battery if the incoming current is out of safe-range. How do you this becomes possible? It is the battery management system at play! Read on..

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Automotive Cybersecurity

High-end Telematics Control Unit Development for Commercial Vehicles

🔊 Hear the "Success Story" About the Customer: Our customer is a trusted Tier-1 supplier of connected vehicle products that are benchmarked against superior quality standards, for commercial vehicles.   Business challenge: The customer desired to develop a high-end telematics control unit that has two devices internally: A processor that runs on Linux platform A

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Automotive Cybersecurity

Digital Instrument Cluster and Telematics Gateway Unit Development for Electric Trucks

🔊 Hear the "Success Story" About the Customer: The customer is a US-based transportation lab developing state-of-the-art electric commercial vehicles. They lay special focus on lowering the operating cost of fleets, while also being environmentally conscious.. Business challenge: The customer had plans to develop a new line of electric trucks with high-end Digital Instrument Cluster

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How IT Service Desk Software Can Revamp Business Processes

The primary goal of any IT organization is to help customers, offer IT solutions and support the users efficiently. Upgrading to services like Incident management, self-service portal, ticket management, etc. to solve customer’s problems in a timely manner becomes necessary. This can be achieved with the help of IT Service Desk (ITSD) software such as Freshservice. Read more about ITSD and Freshservice here.

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