How to Migrate Your Content from Adobe Managed Services to AEM as a Cloud Service

How to Migrate Your Content from Adobe Managed Services to AEM as a Cloud Service

Adobe Experience Manager (AEM) as a cloud service has proven to be a game changer for enterprises using AEM platform and Adobe services. By using AEM cloud services marketing teams can concentrate on innovations and building great experiences much more efficiently. The time saved in planning product upgrades is huge!

Cloud service plays a significant role in bridging modern features and scalability of AEM with the agility of cloud-native frameworks. This facilitates organisations to fulfil user expectations with ease.

We have created this step-by-step guide on how to migrate from Adobe Managed Services (AMS) to AEM as a Cloud Service. This article explains the phased approach that should be taken for this migration.

Launch Process

Adobe has developed a Content Transfer Tool to pass current source content from existing AEM instance (on-premises or AMS) to the target AEM Cloud Service instance.

This tool also transfers users or groups instantaneously.

The new version of the content transfer tool offers benefits such as:

  • Self-service method to pull out a migration set only once and share it into multiple environments parallelly.
  • Better user experience through loading states, guardrails, and error handling.
  • Ingestion logs are preserved and used during troubleshooting.


  • AEM 6.4+ versions
  • 20 TB of repository size
  • 25GB Max of total Lucene index size

Setup and Configurations

Content transfer tool is downloaded as a zip file from the Software Distribution Portal. It is deployed as a package via package manager.


  1. Login to and go to Experience Manager
  2. Log-In
  3. Go to Cloud Acceleration Manager – Launch button
  4. Create your first project
  5. first project
  6. Give the Name and description and click on Create. Your project would be created as shown below
  7. AEM cloud
  8. Clicking on the created project will open the project screen and select the content transfer – click on review
  9. project screen
  10. Click on create migration set as shown below
  11. create migration
  12. Provide name and description and click on create.
  13. Migration test
  14. Once after the creation, click on 3 dots and copy extraction key
  15. 3 dots
  16. Go to Software Distribution Portal, search, and download content transfer tool package
    Software Distribution Portal

    Make sure you download the latest version.

  17. Upload and install the package on your instance package manager.
  18. On your instance Go to Tools – Operations – content migration – content transfer
  19. Go to Tools
  20. Click on content transfer – create migration set and paste the extraction key which is copied from the cloud acceleration manager
  21. content transfer
  22. This verifies the key and shows the validity after entering the value.
  23. Provide the path which needs to be migrated and click on save, which establishes connection between source and target.
    For ex: /content/we-retail
    in this case.
  24. Paths
  25. Select the migration set and click on extract.
  26. migration set
  27. Verify your details in the pop-up with your path and click on extract.
  28. migration set Extraction
  29. Extraction will take some minutes and status will be shown as finished in the extraction status.
  30. Extraction
  31. Go to your cloud acceleration manager in cloud storefront sandbox and verify the migration
  32. cloud storefront sandbox
  33. Paths would be shown when you close the pop-up.
  34. Click on Ingestion Jobs – click on New Ingestion – provide the required checkmark values – click create
  35. Ingestion
  36. Pick the migration set
  37. New Ingestion
  38. Select the required server of your environment on sandbox and click on Ingest.
  39. sandbox
  40. You will be able to view migrated content on your AEM cloud service.


There is no doubt that any new application installation brings its own set of challenges.

For a smooth migration to AEM Cloud as a service, you need a team of AEM engineers who are adept at planning the migration end-to-end and handling dynamic situations. If either of them is not in sync then it might lead to ad hoc problems, complete halt in the process functioning, or mismanagement of resources, time and money.

At Embitel, we have a team of skilled AEM specialists with expertise in multi-cloud infrastructure, security, scalable architecture and tools, all types of cloud migrations, and practical risk and compliance management. Reach out to us at to explore our AEM success stories.


Chiran Kumar

Chiran Kumar is our Associate Director with an impressive record in Application design and Architecture. For over 11.5 years. He has been at the helm of various digital experience and e-commerce projects for leading software organizations.

Chiran has completed his post-graduation in Computer Applications from Al Ameen College, Bangalore. Apart from work… Chiran loves to nurture his passion for bikes and travelling.


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