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Omnichannel Jarir Experience Across Web-Store and In-Store

“Omnichannel Jarir Experience across web-store and in-store”

Jarir Bookstores is one of the very special, challenging and fulfilling projects for my entire team. HQ in Riyadh, Saudi Arabia, Jarir is a one-stop shop for office and school supplies.

Designed on Magento Enterprise Edition, Jarir.com has evolved as an online channel to deliver an un-matched expereince for Jarir customers. We have collaborated with Jarir team in following two phases and the results have been awesome!

Phase – I : the ERP and UX Issues

  • Restructured the Data import method for a seamless transition from full-batch data import from ERP to incremental import. The Impact – ERP import time (for cataloguing and order-processing) reduced from 3-4 days to less than 2 hours!
  • Our highly skilled and experienced UX/UI designers and developers re-built the entire front-end with responsive theme for both English and Arabic versions of the website

Read the entire story here : Rebuilding Jarir.com – the ERP and UX Issues

Phase – II : Going Omnichannel

    • Consistent Returns and Exchange policy across web-store and in-store. Web-store customers can return and exchange in-store
    • Web-store integrated with Jarir discount card offers, Pre-release offers, Cross-office offers and entire in-store catalogue. A seamless replication of in-store experience for Jarir customers

Read the entire omnichannel success story here : Going Omnichannel – Consistent Jarir experince across web-store and in-store

Vaibhav

About the Author

Vaibhav is a digital-marketing professional with a deep-rooted interest in everything automotive. Regular collaborations with automotive tech guys keep him apprised of all new trends in the automotive industry. Besides digital marketing, Vaibhav is fond of writing and music.

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